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Rail Saarthi: Your speed ticket to a healthy journey

Containing the spread of COVID-19 by minimizing contact in regular interactions on Indian railway stations.

This work is licensed under CC BY-NC-ND 4.0


🏆  Winner at the D’Source Corona Design Challenge 2020 🏆

Click here to view all winning entries

My contributions
Product-Service System Design
Design Research
Interaction Design

Team
1. Tanishqa Bobde: Service design
2. Soumil Singh Panwar
3. Ayushi Gupta

4. Kasturi Katale
5. Rishika Kedia
6. Shrunoti Tatiya


At a glance


Design Brief:

Create Interaction Design/Service Design solutions to appropriately manage people in public spaces considering the infectious pandemic: COVID-19.

Topic selected:

Indian railway stations

My key contributions in the process:

- Customer journey mapping to identify pain points and introduce the solution
- Ideation 
- Visualising use case scenarios
-  Service design
- Storyboarding
-  Writing

Deliverables:

1. Journey maps 
2. Use case scenario mapping and storyboarding

Dive deep


Research and problems:

(click on images to zoom)




The Solution:



The App:




App prototype video:




︎ If you want to talk about this project, click here to drop me an email.

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